Privacy Policy Statement

Your privacy is highly valued at Werintaavora. This document outlines how we collect, use, and protect your personal information in line with Australian privacy regulations.

Information We Collect

We collect basic information to provide personal recommendations and ensure communication with you is clear and secure.

• Contact details you provide, including name, email address, and phone number, are collected when you reach out or book consultations.
• Details related to your financial circumstances, as volunteered by you during discussions, are gathered to personalise our advice.
• Website usage information, such as IP address and browser type, may be collected to improve security and user experience.
• Feedback and communication records are kept to help address your queries and improve our services.

How We Use Data

We use your information strictly for communication and providing tailored recommendations as discussed during consultations.

• Facilitating confidential financial discussions and structured consultations aligned with your values.
• Supporting ongoing client communication, helping us respond efficiently to your questions.
• Providing updates on process developments or policy changes only with your permission.
• Improving security, monitoring website activity, and updating policies to enhance your experience.

Our Legal Basis

We process your information according to Australian law and with your explicit consent when required.

We rely on your consent, our obligation to deliver our services, and our duty to comply with legal regulations when handling your information.

Information Sharing

Your personal data is protected. It will not be sold or shared externally without necessity.

• Information may be shared with regulatory authorities if required by Australian law or for compliance audits.
• External service providers may be engaged only for essential business functions, with strict confidentiality standards.
• If legally required for dispute resolution or data security, relevant information may be disclosed as permitted by law.

Data Security

We implement industry best practices for data security, including encrypted communications and regular system checks. Access to information is limited to authorised staff. We review procedures regularly to maintain ongoing compliance.

Your Rights

You have control over your personal data and may exercise your rights at any time.

• Request access to your personal information or ask for corrections if needed.
• Request deletion or restriction of your personal data where allowed by law.
• Object to certain uses of your data, such as marketing, at any time.
• Withdraw your consent to data collection and use whenever you choose.

Cookie Usage

Cookies are used to enhance website functionality, support analytics, and maintain security. You may control cookie preferences through your browser settings.

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Contact Us

For privacy questions, requests, or to update your preferences, contact our privacy team below.

Policy Updates and Changes

We may update this privacy policy periodically. You will be notified of significant changes on our website.